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Knowledgebase: Invoices
Getting paid - credit control
Posted by Aleks Mladenovic on 12 December 2007 01:12 PM

This is the time that your newly found knowledge of accounting comes into play.  You essentially have to be organized.  Document the date you are expecting payment and the date you will chase them if payment has not been received.  If you do need to chase payment, always be polite, there may be a perfectly good reason why your invoice has not been paid on time (the accountant maybe on holiday or ill for example).  You are running your own business, therefore, YOU are responsible for controlling your credit not the exchange.  If, however, you have tried everything you can, the job has been confirmed through the exchange and it is at least 4 weeks after the payment due date, then you may use your right to complain (see complaints). 

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