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Knowledgebase: Live Availability Map
Live Availability Map (LAM)
Posted by Aleks Mladenovic on 30 April 2013 08:45 AM

Live Availability Map

The Live Availability Map (LAM) displays the live location and availability of any Exchange drivers /sub-contractors that are logged in to the Courier Exchange mobile app and have 'Tracking' turned on.  If a member has their vehicles tracked using a 3rd party tracking provider such as Navman Wireless or TomTom WEBFLEET, then the LAM will display these vehicles if the member has connected their tracking with the Exchange

We have two versions of the LAM:

Manual LAM - you must click the 'refresh' button to see the current location and status of any tracked vehicles.

Auto LAM - this version of the LAM updates automatically every 15 seconds.  This is only available to Enterprise Plus, Euro and HX company level subscribers)

It is important to remember that Live Availability and Journeys are two very separate things and they should not be confused with each other.  However combining all the information together (location, availability and planned routes) can be used to establish whether a driver may suit your needs

 

Blue Tabs

The blue tabs located at the top left of the LAM allows you to select whether you want the map to display only your own drivers, all other drivers (excluding your own drivers) or ALL drivers (including your own drivers)

 

Availability

 The availability status of each driver can be determined by the colour of the pin

Green – the driver has set their status to 'Available'

Red – the driver has set their status to 'Unavailable'

Grey – the driver has NOT set their status as either available or unavailable resulting in an 'Unknown' status

Blue – If two are more drivers / vehicles are located within 5 miles of each other (or the current zoom level of the map is too small to show all pins accurately) then their locations will be displayed as a blue cluster pin. 

You can either click on the blue pin to 'un-cluster' the pins or you can zoom in (using the zoom tool on the left or mouse scroll). 

Numbers – the numbers in the Green, Red and Grey pins represent the table row number for this driver.

The number in a Blue pin represents how many drivers are clustered together

Info Balloon– if you move your mouse over a pin (not a blue cluster pin) a balloon will appear containing more info about the driver, the vehicle and their contact details.

Clicking on the Driver's name will open up their accreditation overlay (full directory listing)

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