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Knowledgebase: SMS
SMS Vs Email
Posted by Aleks Mladenovic on 30 April 2013 01:48 PM

SMS are limited to 160 characters per message and 3 messages can be concatenated (joined) together.  This is a limitation of SMS not our systems.

If 3 SMS are joined this is classified as 3 separate messages so we try and ensure all SMS notifications fit on 1 message.  The problem with this is we are obviously very limited with how much info we can give you in 160 characters and as a result we omit the following data from SMS but DO include them in Email:

Town Names (only postcodes are transmitted in SMS)

Notes

Feedback Scores

Dimensions

Info as to whether your home notification or tracked driver/subbie has generated the request

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