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Knowledgebase : General
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Yes, you can use your membership of the exchange to promote your business. With over 3000 subscribed members, representing over 45,000 vehicles, you actually have a bigger network than many 'national' companies. Courier Exchange is totally independent & n...
We will soon be publishing our public API document which will allow integration into the exchange
23rd September 2008 Central London Congestion Charging Thanks for writing to us today about VAT on Congestion Charging. We can confirm that Congestion Charging is not subject to VAT. We"d suggest that you won't be able to charge VAT on top of your Co...
The Mobile App and the Web App are two very separate things. The mobile app is not a mobile friendly version of the site, it is a separate tool that works inconjunction with the web app (website). Currently it is available for Android devices V2 and a...
It depends on how you use the exchange and which features you need. As a company level subscriber we would suggest being online as much as possible for instant access - you never know when you will need to sub out an urgent job As an Owner Drive...
No - all agreements over price and performance are set between the buyer and seller. Over the years there has been a lot of talk about setting a national rate, but we believe that this would be impractical and impossible to administer. We have found th...
The exchange offers users a fully-featured order confirmation system and diary. Every job can be booked through this system, which produces a Purchase Order and complete record of the deal. The job 'offeror' and the 'mover' are both able to see online det...
Subscribers can choose to receive notifications using the following mediums: Email or SMS as well as being able to view them online. We strongly recommend Email for the following reasons: SMS are limited to 160 characters per message and 3 messag...
The contract for all jobs that you buy or sell is between the respective subscribers - COURIER EXCHANGE IS NOT A PARTY TO THESE CONTRACTS. All subscribers have a password-protected diary, which should be used to confirm the details of any job, whether y...
Courier Exchange started life in November 1999 - from a standing start the system has grown into an organisation with over to 3000 paid subscriber companies, which is growing month on month. We develop the facilities of the exchange continuously, often in...
Ideally, you should view your membership in a pro-active way - the more you put in, the more you'll get out of it! We find the most successful users are companies that take an active role in the community, use the full range of features and 'sell" the ben...
Courier Exchange is the UK's largest online trading network for the sameday & express freight industry - we aim to make our subscribers more profitable and bring better efficiencies in their day-day dealings with other transport organisations. Potential s...
How long is a piece of string? The grass is always greener! If you operate a small van, it will always 'appear' that there are more jobs for transit size vehicles and vice versa. There are various things you need to consider before obtaining a larger /...
Before you start trading on the exchange and depending on your subscription, we will need copies of your insurance documents - vehicle cover, Goods in Transit, employers & public liability, Proof of address, drivers licence. These details will be displaye...
The answer is emphatically - both! Courier Exchange has numerous users who gain from it every day, and use the system in many different ways. See our case studies for some examples.
Courier Exchange is totally impartial, and favours neither 'buyer' or 'seller'. We strongly believe that this is the single most important requirement for running an effective & honest exchange. Your data is handled with the utmost discretion and confiden...
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