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Knowledgebase : Mobile App
No, bidding should be done verbally as it is not just price that members consider when deciding who they want to do the job for them.
Q. Can I receive notifications through the Courier Exchange Mobile Application? A. Notifications are sent by email to your chosen email address. We do not currently send notifications via the app but this is something we will be developing in the future...
Q. Can I store a location I go to on a regular basis other than home? A. Not on the mobile app.
Yes, Return Journeys can be edited via the 'My Journeys' section of the mobile app as well as on the Exchange
The Mobile App and the Web App are two very separate things. The mobile app is not a mobile friendly version of the site, it is a separate tool that works inconjunction with the web app (website). Currently it is available for Android devices V2 and a...
On Android no you don't, but it is advisable to do so for accurate location data to be returned to the Exchange. If you opt not to turn it on, the device will use 'triangulation' to work out your location. (This is when 3 cell towers are used to work out ...
The Live availabilty Map shows current location and availability status, however if a return journey has been entered the details (including ETA if entered) will be displayed in the info bubble (when you click on a pin to see more details)
No. The Mobile Web (mobile browser friendly) version of the Exchange will do in the summer 2014. Simply login to the Exchange via your mobile phone's browser. We will detect that you are using a mobile and display the mobile friendly version of the Exchan...
The mobile app does NOT have a directory, but the Mobile Web (mobile browser friendly) version of the Exchange does. Simply login to the Exchange on your mobile phone via a browser and we will detect that it is a mobile and display the mobile version of t...
This is debatable. The mobile app is on consistently and is sending data every 2 minutes. This in itself does not use too much battery, However the app needs to ask your device for the current location. This is achieved by using the GPS feature of your ph...
Less than 10% of our customers currently use Blackberry / Windows devices, so we made the decision to only support iPhone and Android in the first stage (which made up over 70% of our users). There is currently no specific date for this development, but i...
No, the recent changes in iOS7 mean that the mobile app is not compatibale with older i devices
HOME NOTIFICATIONS Every subscription is required to set their 'Home' area and specify a radius around your home location. If a load is posted within this area and is within your vehicle range you will be notified of the load TRACKING (LIVE) NOTIFICAT...
Q. How much internet usage does the app consume? A. We estimate about 1mb per day
Please submit a support ticket detailing the member and the load notification you have received.
The android version of the app has a button laabelled 'Not a member?' . DO NOT click on this if you are already a subscribed member as this function is for non CX members that have discovered the app in the stores. If you have registered an account in e...
All notifications will use one of the following Job Descriptions: Same day - Timed Same day - Non Timed Next day - Timed Next day - Non Timed 3-5 Days Multi Drop Day 1 for Day 2 Day 1 for Day 3 Deliver Direct
You can change the font size of notifications on an iPhone by following these steps: * Tap on "Settings" and tap on "Mail, Contacts, Calendars" * Scroll down to and tap on "Minimize Font Size" * Choose either a larger or smaller font
Q. I am an Owner Driver but I operate 2 vehicles that I switch between. How do I change the vehicle size on my account on a regular basis so I can use the app for both vehicles? A. We will be adding a dropdown option on the app to allow you to choose whi...
http://support.google.com/mobile/bin/answer.py?hl=en-GB&topic=14252&answer=138740
The Mobile app allows you to use the Exchange to its FULL potential. Each subscription has 1 FREE mobile account. More accounts can be purchased if required. The app has 5 distinct functions: TRACKING - plots your current location on the Live Availabi...
Each subscription comes with one FREE mobile account. If you need more accounts these will be charged at an additional fee (please call in and speak to an Account Manager for latest prices) 020 8993 7100
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